Frequently Asked Questions

What is polylumber, and what is the material made of?
Polylumber is a dense material made entirely out of plastic.  92% of this is recycled #2 plastics (soda bottles, plastic bags, milk jugs, etc).  The other 8% is virgin plastic, which is added to maintain the strength and durability of the material.  Unlike other composite materials similar to this one, polylumber contains no wood pulp.  This material is then brought to the Old Order Amish crafters in Pennsylvania, who craft them similarly to how they would natural wood.

Will the color ever fade?
The color of the polylumber is dyed all the way through the material, not painted on top.  A UV stabilizing agent is also added, which means minimal to no fading.  Although we cannot guarantee our product will never fade, it has never been a issue with previous customers.

Is all the hardware stainless steel?
Yes, all of the hardware (screws, nails, gliding mechanisms, and swivel parts, etc.) are all stainless steel.

Are you sure it will be okay to leave our furniture outside even through the winter?
Our furniture is meant to stay outside year round!  This is one of the major advantages to our furniture over our competitors.  Since there is no wood pulp in the polylumber, the material will not warp with moisture.  All the hardware is stainless steel, so you won’t have any problems with rust.  Save yourself the effort of dragging outdoor furniture in to storage, and just leave it outside through snowy Wisconsin winters.

How long will it take for our furniture to come in once we have ordered it?
If you choose to custom order your furniture, it will take approximately 4 to 6 weeks to come in. 

Does your furniture come fully assembled?
All of our furniture is hand-crafted by the Old Order Amish, coming fully assembled and completely ready to be used and enjoyed.

Does this furniture come with any sort of warranty?

As long as you are the original purchaser and have the original receipt, all of our furniture comes with a lifetime guarantee on both the material and craftsmanship.  If you ever have an issue with our furniture that is not due to misuse or abuse, we will happily fix or replace it for you.  We do not have any guarantee against fading, however we have found fading to be minimal, if any, over a lengthy period of time.

Do you ever offer discounts or sales on items?
Throughout late spring into early fall, Amish Craftsmen Guild participates in different home and garden shows all over the Wisconsin area.  When we are taking part in a show, we usually offer a discount.  This discount applies not only to the show, but also carries over  to both of our stores.  This discount is usually comparable to 5% off both orders and in stock, but is always subject to change.

Does it cost extra to have two colors on one chair?
There is no extra charge to having two colors on one chair, however, having three colors is an extra $25 per item.

Are there any discounts if we order many pieces at one time (have an especially large order)?
There are not usually discounts, but this is subject to the specific order.  Landscaping companies, hotels and other such businesses can order especially large orders at wholesale value, which can be less expensive.  Please call us on a case-to-case basis with further questions.

If I want this delivered, what are our options?
We are happy to deliver your furniture for you.  Personal delivery within 5 miles of our Cedarburg store costs only the $10 fuel surcharge.  Outside of this radius, delivery costs $2 a mile, with a $35 minimum.  This is in addition to the $10 fuel surcharge.  We also do bulk deliveries to the Chicago, Green Bay and Madison area.  These are usually $96, but, like personal delivery, are also subject to price change. 

Do you ship? And if so, how expensive would it be?
We can ship, but it can become a lengthy process.  All of our furniture comes fully assembled, which adds complications.  We do not have an in-house shipping company, and work through a separate shipping facility based out of Ohio.  To give any certain customer a shipping quote, we need to first know what they are interested in buying and where they would like it to be shipped.  We then contact the shipping company and come up with a quote.  Please call us if this is something you would like us to work on with you.

 

For more information, please read ACGII's Terms and Conditions regarding purchased furniture.

Any further questions? Do not hesitate to call us at (262)618-2105, or email us at amishcraftsmenguild@wi.rr.com.